The New Economy Page

Here you will find business papers on the new rules of the new Internet-based economy. Web-based selling, business process re-engineering, and electronic collaboration are just some of the topics discussed here.

Industry Perspectives

• The Film Business in 1997
• Movie Marketing on the Web
• Strategic Internet Marketing in the Automotive Industry
• The Distribution Industry in Canada: An e-business Perspective
• The Distribution Industry in the United States: An e-business Perspective
• The Distribution Industry in the United Kingdom: An e-business Perspective
• The Distribution Industry in the Nordics: An e-business Perspective

Customer Service

• Are You Being Served? NEW

e-business Solutions

• Choosing an E-Commerce Suite
• Choosing a Web-enabled Call Center Support Application
• Paper, Plastic, and Now, Electronic: A Survey of Electronic Payment Systems

e-business Strategy

• The ICDT Model: A Framework for e-business

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